How to Set Up an Upsell Offer (e.g., Mattress Protectors)

Increase your average order value by offering related add-ons right before the customer checks out. For example, if a customer adds a mattress to their cart, you can trigger a prompt asking if they’d like to add a mattress protector.

Step-by-Step Instructions:

Navigate to Upsell in your main left-hand menu.
Click Add New at the top of the screen to create a new upsell campaign.
Give your campaign a title (e.g., “Queen Mattress Protector Upsell”).
In the Trigger or Conditions section, select the rule for when this offer should appear (e.g., “When Product is: Queen Luxury Firm Mattress”).
In the Offer section, select the product you want to recommend (e.g., “Queen Cooling Mattress Protector”).
Optional: You can offer a special discount that only applies if they buy it right now through the upsell prompt.
Click Publish or Save Changes on the right side of the screen to make the offer live

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